JOB STRESS AND ITS IMPACT ON WORK LIFE AND PERSONAL LIFE OF THE EMPLOYEES WORKING IN BUSINESS PROCESS OUTSOURCINGS (BPO'S)

Dr. R. Rajinikanth

Abstract


Stress is common to all and it has become a great challenge to both employer and the employees. This paper has made an attempt to find out the factors affecting the work life and personal life of the employees. The major objective of the study is to analyses the impact of job stress on work life and personal life of the employees working in BPO’s. The major findings of the study are the job stress fact ors are affecting both the work life and personal life of the employees. There is a inter relationship between the work life as well as personal life of the employees. The management as well as the employees should contribute equally to balance both the work life and personal life. The employer can also come forward to reduce the factors creating job stress.

The BPO’s are giving more importance to productivity but less importance to employees work life and personal life balance, which is leading to work and personal life balance, which is leading to work and personal life imbalance and creates stress. If any problem arises in the work place, it will affect the personal life of the employees. Likewise, if any problem arises in the personal life, it may affect the work life also. Hence the work life and personal life is inseparable. The employees can reduce their job stress by doing yoga, meditation, walking, exercise, etc.


Keywords


Job Stress, BPO, Job Satisfaction, work life, personal life.

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References


Selye H. (1956). The stress of life, McGraw Hill New York.

Niosh (1999). Stress at Work, National Institute for Occupational Safety and Health, Publication No. 99-101.

Fred Luthans, Organizational Behaviour, McGraw Hill, New Delhi.

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K. Aswathappa, Organizational Behaviour, Himalaya Publishing House, New Delhi.

Nasscom, (2011). The IT-BPO Sector in India, Strategic Review, 2011.


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